Your Hometown Aerial Puzzle
Hometown Aerial Puzzle
First of all, I LOVE SOLUTIONS....this is NOT their fault...their customer service has been OUTSTANDING.....but do not order this puzzle if you want a CURRENT aerial hometown view. I had planned to give this puzzle to our friends who just built a home the end of this year. I called in advance to see if the aerial view would be current. The CS agent did call the company and said yes, but if not I could return it. I received the puzzle on a timely manner and looked at the photo that was included....my friends home was not there. I contacted the CS dept at Solutions several times and finally I contacted the third party vendor directly and left a message. A CS rep from Solutions contacted me and gave me a full refund for the puzzle (along with s/h charges). I then did hear from the third party vendor sharing that these aerial views are only updated yearly. So think twice before you purchase this hometown aerial puzzle....great idea, but not current!
April 24, 2014
This product did not provide what we expected.
This was a re-order for the aerial view puzzle. The first order did not picture the address we provided. Solutions was very gracious in crediting the cost of the original puzzle, and placed a re-order with more descriptive information for the vendor. Unfortunately, the second puzzle was the same as the first! Again, Solutions refunded the purchase price, which was all they could do. This item was ordered from an outside vendor, who apparently is using a different aerial view than what I am!
February 22, 2014
Fun for the whole family!
I bought this for my son and his family to celebrate the purchase of their first home. They love it!
December 27, 2013
This product was returned.
This product was very disappointing to me. I could not distinguish anything that I could recognize as the area requested. I returned the product and am awaiting a refund.
December 11, 2013
Gift for the person with everything!
I bought one for my mother and my mother in-law for Christmas. They both love to do puzzles. I've only opened the boxes to look at them. The pieces are kind of small. Also it looks like they will be kind of a hard puzzle. If that proves to be wrong I will re-write this review. They do give you a picture of the mile that the puzzle is based on. I thought it was a really cool idea.......we'll see what my mom's think!
November 24, 2013