Excellent Customer Service
I initially had a problem with the tags following off, but after contacting IdentiProducts they quickly shipped me out a new collar, w new tags already attached reading w my dogs name and my phone number! It looks great and gives me peace of mind! Thank you for the excellent customer service, I appreciate it and will be referring you to all my canine loving friends!
February 26, 2013
Watch for Sizing
I had a problem with the sizing because the description is ambiguous. My dog has a 16" neck, so I ordered the 16", but it's too small, it measure 16" so you can't close it. You need to order 2" larger than your dogs neck size (according to customer service). Customer service was great and is letting me exchange item without shipping cost. I can't say how long it will last just yet, since can't use it until exchange goes through. 4 stars for not describing item well. 5 starts for customer service.
November 25, 2011
Many of my friends also now want this collar for their pets, too. It looks good as well as supplying important information!
February 20, 2010
I bought these collars for all 3 of my dogs and absolutely love them. The large one is a bit thick, but it works fine. Several friends have asked about them but had not seen them in your catalog the last couple of years - I will definitely share this with all my pet loving friends and family
November 11, 2008
I love this collar! We have never had a problem w/ the letters coming off. Unlike collars that are embroidered, these never fade! I would recommend these to anyone!
April 2, 2008